IT
Toronto
Outsourcing
Focus
on what you do best….growing your business!
At
Paradigm we believe IT Outsourcing is now a reality
for all sizes of businesses! Better technology,
the Internet, lower bandwidth costs and companies
who specialize in this field all make outsourcing
a serious discussion topic inside every organization.
For more info on whether to outsource your IT
see our "News & Links" section.
Paradigm
offers IT Outsourcing that is affordable, and
flexible enough to fit into any business environment
or culture.
Network
Support
Computer
Networks have evolved way beyond the comprehension
of a part-time network administrator. To properly
manage and maintain today's technology you need
proper network support from qualified technical
people. Our technicians are certified and skilled
at supporting your network and bring a wealth
of knowledge from the other accounts they support
on a daily basis.
Computer
Support
Desktop
computer support has become an enigma for most
small businesses. With several versions of operating
systems and virus software found on a variety
of machines throughout the office, it is hard
to keep ahead of the latest spyware or pop up
installed on these mission critical desktops.
Our technicians can clean and lock down your systems
so that these type of annoyances will not cause
your business any down time.
Our
Team
Customer
Service is the most important product we have!
We recruit our technicians specifically with this
goal in mind. Our staff consists of the most highly
trained and communicative people you will find
anywhere in the IT industry.
Sales
Engineer
- These individuals are highly technical and along
with an Account Director, will be the first people
you meet from Paradigm. They are there to gather
the necessary information from you and make you
aware of the IT services Paradigm has to offer.
They will liaison with the Technical Services
Manager and you on how best to manage your account.
Technical
Services Manager
- Through the culmination of several years of
experience in customer service and technology,
this person knows how to deliver IT services!
They are responsible for selecting the right technician
for your organization as well as making sure you
are happy with our service moving forward.
Field
Technicians
- Our Microsoft Certified Systems Engineers (MCSE);
Citrix Certified Administrators (CCA); Novell
Certified Network Engineers (CNE) and Apple Product
Professionals (APP) make our staff some of the
most highly trained and experienced professionals
you will find in the IT industry. A Paradigm technician
has several years of practical experience to back
up their designations.
Utilizing the talents of our team is quite simple. We offer two basic programs for on-premise IT support:
| 1. |
Managed
Services
–The majority of our clients engage in an on-going proactive maintenance program with us. Here Paradigm
uses a combination of experienced technicians and the latest technology to proactively maintain and monitor your network.
Pre-scheduled maintainance visits give you the piece of mind that your technology is working and that someone familiar with
your IT environment is available in case of emergencies. Access to an experienced Help Desk and prompt on-site service are
included in this service. |
| 2. |
Time and Material
– Clients looking to temporarily address specific IT needs or require Project Planning and Consulting
can opt for an hourly charge for specific services rendered. Discounts are available for block of time purchases. |
Contact
Sales for more details and
pricing!
sales@ITtoronto.com
|
