For several years we have been designing IT Infrastructures and providing IT consulting for all sizes of businesses. Our methodology is really quite simple; we find out how you do business and listen to your needs; we look at your existing technology, we recommend improvements and then we implement. The foundation we put in place will be scalable for years to come.

Our technicians are experts in their field and have a wealth of experience implementing technology while minimizing the impact it has on your organization during that period. Paradigm only hires Senior Technicians who not only have the certifications to back up what they do but the project management and communication skills necessary to see your implementation through and on budget.

Paradigm knows it takes a dedicated and focused effort by us to help your company achieve and exceed its IT goals. We maintain a stringent goal oriented process from the time we first meet through post installation support.

Consultative Sales Approach:

Our first contact with you will be an on-site orientation conducted by one of one of our highly trained Sales Engineers (SE). Your SE is trained in all aspects of PC networking by the "best of breed" manufacturers of networking hardware and software. Your SE will guide you through the process of determining your objectives by engaging you in productive dialog about your existing system and your ultimate IT goals. By the end of this process your goals are prioritized and understood completely.

Sales & Tech - A Team Effort:

Once the overall goals are established the details of implementation must be determined. Your SE (after gathering all pertinent information) will team up with the best-qualified Field Technician (FT) for your application. After the FT and SE discuss in detail your application the FT researches the best approach to achieve your goals. The appropriate products, services and time lines are established and given to your SE. From this point forward your SE and FT will be your implementation team.

The Proposal:

Your proposal will be less of a quote and more of a detailed implementation plan. Nothing is hidden. This document is delivered to you (not emailed) and each line item will be explained and justified. A diagram will accompany the proposal if necessary.

Implementation:

You say "Go for it!" This is the most dynamic part of the process. First a detailed timeline is set with you to reduce time conflicts and downtime. You will know when all aspects of implementation will be executed. Second, your equipment and 3rd party products and services (software, hardware, cabling, Internet etc…) will be coordinated to achieve a timely and efficient implementation. Third, products and services are scheduled for delivery in the most non-intrusive manner possible. We realize this is your place of business. Fourth, the job is not done until you say it is. Upon completion of the project a checklist is presented by your FT and reviewed with you for accuracy and completion.

Post Installation Support:

Often, at the end of implementation your network integrator will mysteriously vanish. Not Paradigm! We take IT consulting serious, your SE and FT will remain on your team. Your SE and FT will take your call regarding any system questions or concerns. Ask about our Support Plans and Proactive Maintenance to keep your technology current and performing. See our Downloads section for more detail.

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